Monthly Archives: March 2014

What Can My Credit Card Company Do?

Creditors call, write, even sue, which puts a lot of people into


Now, Capital One (“What’s in your wallet?) has changed its basic agreement to say”

The update specifies that “we may contact you in any manner we choose” and that such contacts can include calls, emails, texts, faxes or a “personal visit.”

As if that weren’t creepy enough, Cap One says these visits can be “at your home and at your place of employment.”,0,2211926.column#ixzz2wAKCB7on

Huh?  Wait a minute, ain’t that illegal??

Not under federal law.  Unless the creditor acquired, that is, bought, the debt AFTER you were in default, the federal Fair Debt Collection Practices Act does NOT apply.  That law applies to third party debt collectors.

Other than intimidating you to pay them, why would they want your consent to do this?

But wait, there’s more!

“We may modify or suppress caller ID and similar services and identify ourselves on these services in any manner we choose.”

Now that’s just freaky. Cap One is saying it can trick you into picking up the phone by using what looks like a local number or masquerading as something it’s not, such as Save the Puppies or a similarly friendly-seeming bogus organization.

This is known as spoofing, and it’s perfectly legal. As I’ve written before, the federal Truth in Caller ID Act makes it a crime to use a phony number or caller ID message to commit fraud or cause harm to others.


The Capital One spokesperson goes on in the cited article to give some mealy-mouthed explanations that undercut what the written words say.

Well, guess which one controls in a court of law?


The written contract.

Even the spokesperson admits they want to be able to track you down if they want to repossess an item.

It is news to me that they claim a security interest in what you buy with their card.  Maybe they made another change to the agreement.

These people are pushers, pushing credit out there to almost anyone.

When is the last time YOU asked for  credit card?  Never, right?

Because they mail out hundreds of millions of applications each year, not counting the stuff they do online and by email.

You don’t need a credit card.  Really, you don’t.

You can use a debit card when you have to have plastic, but, don’t get any credit card.

Unless you pay it off EVERY month.,0,2211926.column#ixzz2wANBudAK,0,2211926.column#ixzz2wAMsMRX3




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